If you are not completely happy with your online purchase, simply return the item within 14 days of purchase.
If you are returning or exchanging a faulty, damaged or incorrect item simply contact us via email at email@example.com including the following details;
– Order number
– Style number
– Condition or reason for the return
– Preferred outcome (exchange or refund)
– Clear photographic image of your concern
We will be happy to reimburse you for the postage costs on faulty, damaged or incorrect items however we are unable to offer free delivery for ‘change of mind’ returns or exchanges.
As Milky is not liable for the loss of an item being returned we recommend that you return it using registered mail.
PLEASE NOTE: Milky items purchased at Baby Bunting, Swimwear Galore or other Independent stores are subject to their returns policies and procedures and Milky cannot accept returns for items that have not been purchased online.